batch arrival queue with an additional service channel under Npolicy
ThispaperdealswithanMx=G=1queueingsystemwithtwophasesofheterogeneousserviceunderN-policy,wheretheserverremainsidletillthequeuesizebecomesNðP1Þ.AssoonasthequeuesizebecomesN,theserverimmediatelystartsfirstessentialserviceforalltheunits.Aftercompletionoftheessentialserviceofaunit,
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