Implementaing ITILConfiguration ManagementChapter 7. Chapter 7. Choosing the Rig
Asignificantstepindeployingconfigurationmanagementisselectingandimplementingthebestpossibletools.Therequirementsdocumentedduringplanningwilldeterminethebesttoolforyoursituation.Thischapterdescribesthethreecategoriesoftoolsavailable,andthenconsiderssomeofthekeytoolcharacteristicsthatmake
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