Customer Analytics For Dummies(Wiley,2015)
QRcode-CustomerAnalyticsForDummiesBookDescriptionEnsuringyourcustomersarehavingpositiveexperienceswithyourcompanyatalllevels,includinginitialbrandawarenessandloyalty,iscrucialtothesuccessofyourbusiness.CustomerAnalyticsForDummiesshowsyouhowtomeasureeachstageofthecustomerjourneyandu
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用户评论
很好的入门教材！
非常不错的书籍，看了一下客户细分，其他的还没有来得及看！
不错，书的质量很好，深入浅出。适合从事CRM分析的人员阅读