运筹学-排队论 queueing theroy

Ingeneralwedonotliketowait.Butreductionofthewaitingtimeusuallyrequiresextrainvestments.Todecidewhetherornottoinvest,itisimportanttoknowtheeffectoftheinvestmentonthewaitingtime.Soweneedmodelsandtechniquestoanalyse